Updated Safaricom MPESA Charges 2021

MPESA Charges 2021

The advancement in technology has made sending and receiving of money much easier. Mpesa charges 2021, whether it is withdrawal charges or sending money charges, vary with the amount that one wants to withdraw or send.

MPESA Withdrawal Charges 2021

Min(Kshs)

Max(Kshs)

M-PESA Charges

1

49

N/A

50

100

10

101

500

27

501

1,000

28

1,001

1,500

28

1,501

2,500

28

2,501

3,500

50

3,501

5,000

67

5,001

7,500

84

7,501

10,000

112

10,001

15,000

162

15,001

20,000

180

20,001

35,000

191

35,001

50,000

270

50,001

150,000

300

Mpesa Transfer to Unregistered Users

Min(KSHs.)

Max(KSHs.)

M-PESA Charges

1

49

N/A

50

100

N/A

101

500

45

501

1,000

49

1,001

1,500

59

1,501

2,500

74

2,501

3,500

112

3,501

5,000

135

5,001

7,500

166

7,501

10,000

205

10,001

15,000

265

15,001

20,000

288

20,001

35,000

309

35,001

50,000

N/A

50,001

150,000

N/A

Transfer to other M-PESA Users, Pochi La Biashara and Business Till To customer

Min(KSHs.)

Max(KSHs.)

M-PESA Charges

1

49

FREE

50

100

FREE

101

500

6

501

1,000

12

1,001

1,500

22

1,501

2,500

32

2,501

3,500

51

3,501

5,000

55

5,001

7,500

75

7,501

10,000

87

10,001

15,000

97

15,001

20,000

102

20,001

35,000

105

35,001

50,000

105

50,001

150,000

105

Safaricom Mpesa Charges 2021

Min(KSHs.)

Max(KSHs.)

M-PESA Charges

1

49

FREE

50

100

FREE

101

500

6

501

1,000

12

1,001

1,500

22

1,501

2,500

32

2,501

3,500

51

3,501

5,000

55

5,001

7,500

75

7,501

10,000

87

10,001

15,000

97

15,001

20,000

102

20,001

35,000

105

35,001

50,000

105

50,001

150,000

105

Min(KSHs.)

Max(KSHs.)

M-PESA Charges

200

2,500

34

2,501

5,000

67

5,001

10,000

112

10,001

20,000

197

Other Transactions

Kshs.

All Desposits

FREE

M-PESA Registration

FREE

Buying Airtime through M-PESA

FREE

M-PESA balance Enquiry

FREE

Change M-PESA PIN

FREE

Source: From Safaricom Website

  1. Maximum Mpesa Account Balance KSHs.300,000
  2. Maximum Daily Transaction Value is KSHs.300,000.Maximum per transaction is KSHs.150,000
  3. You cannot withdraw less than KSHs.50 at an M-PESA agent outlet.
  4. To initiate M-PESA person to person self reversal, send the transaction confirmation message to 456
  5. To transact, your Safaricom line and M-PESA account must be active
  6. At an agent outlet, you cannot deposit money directly into another M-PESA customer's account
  7. You earn Bonga points when you transact on M-PESA.
  8. To transact at any M-PESA Agent outlet, you will be required to produce your original identification document, i.e., National ID or Kenyan Passport.
  9. Dial *234# to view applicable charges or use M-PESA cost calculator on mySafaricom App

How does MPESA work?

Once you have a mobile phone, and it has a sim card in it, then you will see MPESA services as one of the services that are available for use. Once the sim card has been inserted into the sim card slot, and you have deposited money in the card, then you can freely start making your transactions. You can now start sending money to your family members and friends, and paying for services conveniently.

Furthermore, Safaricom has a transaction brochure, that is both on the online platform and offline platform. This helps you to know the amount of money that will be deducted from your account when you are making any transaction. MPESA charges are different depending on the amount of money that you are either sending or withdrawing from your phone.

To start sending and receiving money, you first need to open an account with an MPESA agent as a customer. All you need to have is to provide your national identity card for registration. Once you have completed the registration process, then you will be asked to create a 4-digit pin. This is the pin that you will be using every time you want to make a transaction through MPESA. In addition to that, this pin also acts as a security measure in that in case anyone gets access to your phone in your absence, they will not be able to withdraw or send your money without putting in the 4-digit pin.

Are there any safety measures that have been put in place to secure MPESA transactions?

 This is a very common question that different people have asked regarding MPESA. The first security measure that has been put in place is securing your account with a 4-digit pin that only you know of. In the event that you lose your phone, or your sim card, and you had money in your phone, then no one can have access to your funds unless you give them the pin.

Secondly, if any discrepancies are detected from your sim card, then Safaricom customer care will see to it that your money is safe. Even if you are the one who has lost your line, and you want a replacement of it, then there are certain questions that you will be asked to confirm your identity and to determine if the sim card is indeed yours. Apart from your official details, you will also be asked about your MPESA balance.

MPESA Transaction Charges

MPESA transaction charges, whether it is withdrawal charges or sending money charges, vary with the amount that one wants to withdraw or send. These Mpesa charges 2021are updated after sometime, depending on how clients frequently use MPESA services. In addition to that, the transaction charges also vary when withdrawing money from an MPESA agent, transferring to unregistered users, and transferring to other MPESA users.

How has COVID 19 affected MPESA charges?

We all are aware of the damages that COVID-19 has caused to many people and businesses. Safaricom was also one of the businesses that were affected. Many people lost their jobs and this significantly reduced the number of transactions that people conducted in a day. The MPESA transaction charges were made accommodative for the people, so that they do not feel burdened with the rates, while they are also struggling with the harm that COVID has caused.  

To reduce the pressure on people, MPESA withdrawal charges and MPESA transaction charges were removed for transactions under 1001. Sending and withdrawing 1000 Kenyan shillings was made free for all Kenyan citizens. This was a relief to many people.

MPESA 2021 Charges

Before March 2020 when the COVID pandemic hit Kenya, the maximum amount for transaction used to be ksh. 70,000. When transferring money to other MPESA users, the amount that you could transfer was ksh.100.  Also, the maximum that an individual would have in his or her MPESA account would be ksh. 100,000. However, after the pandemic struck, people needed to have more money in their accounts and the limit in one’s account was increased to ksh. 300, 000.

In summary, MPESA is the most convenient service for sending, receiving and withdrawing money. MPESA charges vary depending on the amount of money that one wants to transact. Therefore, this is the most convenient way of sending, receiving and withdrawing money across different countries.